tp553 Privacy Policy

tp553 is a trusted online betting and casino platform in Bangladesh. We give the highest priority to the privacy and data protection of our users. This privacy policy explains in detail what types of information we collect, why we collect it, how we use it, and what steps we take to keep your information secure.

This policy applies to tp553's website, mobile application, and all other digital services. We believe that transparency and accountability are the foundation of a trustworthy platform. That is why our privacy policy is written in clear and simple language, so every user can have a thorough understanding of their rights and protections.

We have drafted this privacy policy in accordance with applicable laws in Bangladesh and international data protection standards. Please read this policy carefully before using our platform.

We collect the following types of information in order to provide our services:

2.1 Registration and Identity Information

When you create an account on tp553, we collect the following information:

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Username and password

2.2 Financial Transaction Information

To ensure safe and seamless transactions, we collect:

• bKash, Nagad, or Rocket account number
• Deposit and withdrawal history
• Transaction date, time, and amount
• Type of payment method

2.3 Device and Technical Information

To improve platform performance, we automatically collect:

• IP address
• Browser type and version
• Device information (model, operating system)
• Cookies and session data
• Login time and location

2.4 Gaming Activity Information

To ensure responsible gaming and improve our services, we record:

• Game play history and results
• Bet amounts and duration
• Bonus usage records
• Self-set limits and restriction information

tp553 uses your information only for specific and legitimate purposes. The main reasons we use your data are as follows:

3.1 Account Management

We use your identity and registration information to keep your account active, verify logins, and resolve account-related issues.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket, verify transactions, and prevent fraud.

3.3 Identity Verification and KYC

Identity documents are verified to complete the Know Your Customer (KYC) process in accordance with international standards. This is required to prevent money laundering and ensure safe gaming.

3.4 Service Quality Improvement

Usage information is analysed to improve your gaming experience, provide relevant offers and promotions, and support the technical development of the platform.

3.5 Responsible Gaming

Gaming activity information is monitored to identify problematic gaming behaviour and provide necessary support. This step is taken entirely in your interest.

3.6 Compliance with Legal Obligations

Necessary information is retained to comply with applicable laws and regulations, respond to requests from government authorities, and participate in legal proceedings.

tp553 does not sell your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:

4.1 Payment Processors

The minimum information required to complete transactions through bKash, Nagad, and Rocket is shared with these payment service providers. These organisations are governed by their own privacy policies.

4.2 Technology Service Providers

Limited information is shared with partners who provide game operations, technology infrastructure, and security services, under strict confidentiality agreements.

4.3 Legal Obligations

Information may be disclosed as required to comply with court orders, legitimate requests from investigative authorities, or applicable laws.

4.4 Fraud Prevention

Relevant information may be provided to the concerned authorities to prevent fraud, money laundering, or other illegal activities.

To keep your information safe, tp553 uses industry-standard security technologies and practices:

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption, keeping your information out of reach of third parties during transfer.
• Firewall and Intrusion Detection: Our servers are protected by robust firewalls and real-time intrusion detection systems.
• Password Hashing: Your password is never stored in plain text; it is stored securely using advanced hashing algorithms.
• Two-Factor Authentication: The option to enable two-factor verification is provided for additional security.
• Secure Data Centres: Our servers operate in secure data centres with climate control and physical security.
• Regular Security Audits: Regular security assessments and vulnerability testing are conducted by third-party experts.
• Staff Training: All our staff are trained in privacy protection and data management, and are bound by confidentiality agreements.

tp553 uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login status, verify security, and manage sessions.
• Functional Cookies: Used to remember your preferences such as language selection and display settings.
• Analytics Cookies: Used to understand platform usage patterns; no personal identity is attached to these.

6.2 Cookie Control

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

We retain your information only for as long as necessary. The general policy is:

• All account information is retained for as long as the account remains active.
• After an account is closed, financial transaction records are retained for the period required by applicable law.
• In the case of legal disputes or investigations, relevant information may be retained until the matter is resolved.
• Preference cookies generally expire within 30 days to 1 year.

Once the need has passed, we securely delete or anonymise your information so that it can no longer be linked to you in any way.

You have the following rights over your personal information:

8.1 Right to Access

You have the right to request to see what information we hold about you. We will respond to your request within 30 days.

8.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete information stored in your account.

8.3 Right to Erasure

In certain circumstances, you have the right to request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate reasons.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Data Portability

You have the right to request your information in a structured, commonly used, and machine-readable format.

tp553 is not intended for minors. Our platform is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Age is verified during the registration process. If we learn that information from a minor has been collected accidentally, we will immediately delete that information and close the associated account.

If you believe that a minor has created an account on our platform, please contact us immediately.

tp553 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice of the changes will be shown when you log in to the platform.
• The "Last Updated" date on this page will change.

Continued use of the platform after any changes will be taken to mean that you have accepted the updated privacy policy. You are advised to check this page regularly.

If you have any questions, comments, or requests regarding this privacy policy, please contact us: